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Privacy Policy

This Privacy Policy describes TRUENUTRA HEALTHCARE PRIVATE LIMITED (“we”, “us”, “our”) collects, uses and protects your personal information when you visit or make a purchase from our website.

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you provide to us such as your name, shipping address, billing address, phone number, and email address.

When you browse our store, we also automatically receive your computer’s Internet Protocol (IP) address to gain information that helps us learn about your browser and operating system to improve our website experience.

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Email & SMS marketing: With your permission, we may send you emails, SMS, or other communications about our store, new product launches, offers, and brand updates.

SECTION 2 – CONSENT

How do you give your consent?

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When you provide personal information to complete a transaction, verify payment details, place an order, arrange shipping, create an account, or return a purchase, you imply that you consent to our collecting and using your information strictly for those specific purposes.

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For any secondary use of your personal information, such as marketing communications, we will either request your express consent directly or provide you with the opportunity to opt out.

How do you withdraw your consent?

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If you decide to withdraw your consent after opting in, you may do so at any time by contacting us at:

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📧 support@qurolife.com

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You may also opt out of promotional emails or SMS through the unsubscribe links provided in all marketing communications.

SECTION 3 – DISCLOSURE

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We may disclose your personal information if required to comply with applicable laws, government orders, court subpoenas, or if you violate our Terms of Service.

SECTION 4 – PAYMENT

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We use secure third-party payment gateways, including Cashfree, for processing online transactions.

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We do not store your debit/credit card or UPI details on our servers. All payment data is encrypted and processed in compliance with the Payment Card Industry Data Security Standard (PCI-DSS) guidelines. These standards are managed by the PCI Security Standards Council, a collaborative effort including Visa, MasterCard, American Express, and Discover.

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Your transaction information is retained only for as long as necessary to complete your purchase and is not stored beyond that period.

For further details, we encourage you to review Cashfree’s privacy policy available on their official website.

SECTION 5 – THIRD-PARTY SERVICES

Third-party service providers used by QURO will collect, use, and disclose your information only to the extent necessary to perform services on our behalf, including but not limited to:

  • Payment processing

  • Shipping and logistics

  • Website hosting

  • Marketing platforms

  • Analytics services

Each provider operates under its own privacy policies governing data protection practices.

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Jurisdiction Note:
Some third-party service providers may operate from or maintain facilities in jurisdictions different from yours or ours. By completing a transaction on our website, your information may become subject to the laws of those jurisdictions.

Once you leave our website or are redirected to a third-party platform or application, you are no longer governed by this Privacy Policy. We are not responsible for the privacy practices of external websites and advise you to read their privacy statements carefully.

SECTION 6 – SECURITY

We take reasonable technical, administrative, and physical precautions to safeguard your personal information and follow industry best practices to ensure it is not improperly accessed, misused, altered, disclosed, destroyed, or lost.

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Despite our efforts, no online transmission or electronic storage method is 100% secure. You agree that transmission of personal information is done at your own risk.

SECTION 7 – COOKIES

Our website uses cookies and related technologies to enhance user experience, maintain user sessions, analyze site traffic, and improve performance.

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Cookies do not personally identify users across other websites. You may manage or disable cookies through your web browser settings, although doing so may limit website functionality.

SECTION 8 – AGE OF CONSENT

By using this website, you confirm that you are:

  • At least the age of majority in your state or country of residence, or

  • Have obtained valid consent from a parent or legal guardian for any minor dependent using this website

SECTION 9 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to update or modify this Privacy Policy at any time. Changes will take effect immediately upon posting on our website.
 

If material modifications are made, we will notify users here to ensure clarity regarding:

  • What data we collect

  • How we use it

  • Circumstances under which we disclose information
     

In the event that TRUENUTRA HEALTHCARE PRIVATE LIMITED is acquired, merged, or transferred to another entity, your personal information may be transferred to the new ownership to ensure continuity of service.

QUESTIONS & CONTACT INFORMATION

If you would like to:

  • Access your personal information

  • Correct or update inaccuracies

  • Request deletion of data

  • Register a complaint

  • Seek clarification regarding this Privacy Policy
     

Please contact our Privacy Compliance Officer at:

📧 truenutra123@gmail.com

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